MGCS may be just for what you are looking for if you want a mere customer support program with an optional web interface.The windows application lets you easily report and look for customer contact information.The web interface will allow your customers to submit requests via browser and pole can also update info via the browser.Pocket PC applet rounds out the application and can be great to carry your data unbearable meetings,on horizontal trips.There are no hidden costs as a single license covers as many users as you fancy at your location for all 3 components: desktop,web and receive pc.Try the fully functional 30 day trial interpretation.
